Logo TIM Solutions

Privacy policy

Data Privacy Statement

Scope of Application

This data privacy statement informs users on the nature, scope and purpose of the collection and use of personal data by the responsible provider.

TIM Solutions GmbH
Parkring 29
D-85748 Garching b. Muenchen

T +49 89 5404 596-00
F +49 89 5404 596-09
E This email address is being protected from spambots. You need JavaScript enabled to view it.

The legal basis of data protection can be found in the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

Contact Data Protection Officer

This email address is being protected from spambots. You need JavaScript enabled to view it.

Access data/ Server log files

The provider (or his webspace provider) collects data on every access to the offer (referred to as server log files). Said access data includes:

Name of the requested website, file name, date and time of the request, data volume transferred, notification of successful request, browser type and version, operating system of the user, referrer URL (the previously visited website page), IP address and the requesting provider.

The provider uses the log files exclusively for statistical analyses for the purpose of operating, securing and optimising the offer. However, the provider reserves the right to examine the log files at a later point in the event that concrete indications give rise to reasonable suspicion of unlawful utilisation.

Handling of Personal Data

Personal data is information that make a person identifiable, i.e. data that can be traced back to a person. This includes the name, e-mail address or phone number as well as data on websites viewed by someone.

The provider collects and uses personal data only if the law generally permits this or the users consent to the data collection.


When contacting the seller (for example via contact form or e-mail), information on the user are stored in order to process the request and in case of follow-up questions.

Comments and posts

If users leave comments on the blog or other pots, their IP addresses are stored. This is done for security of the provider, if someone illegal contents writes in comments and posts (insults, banned political propaganda, etc.). In this case the provider can be held liable even for the comment or post and is therefore interested in the identitiy of the author..


With the newsletter we inform you about us and our offers.

If you want to receive the newsletter, require a valid e-mail address and information that allow us to verify that you are the owner of the email address or that its owner agrees to receive the newsletter. Further data are not collected. These data are used only to send the newsletter and will not be disclosed to third parties.

By registering for the newsletter, we save your IP address and date of registration. This storage is used alone for evidence in case a third party abused an email address and logs in without the knowledge of the person entitled to receive the newsletter.

Your consent to the storage of the data, the email address and its use for sending the newsletter can be revoked at any time. The revocation can be made via a link in the newsletter itself, in your profile area or by notice of the above contact details.

Integration of services and contents of third parties

This online offer may contain thirdparty contents such as YouTube videos, maps from Google Maps, RSS feeds or graphics from other websites. This always requires that the providers of these contents (hereinafter referred to as “thirdparty providers”) obtain knowledge of the user’s IP address, since without the IP address they could not transfer the contents to the browser of the respective user. The IP address is thus required to display these contents. We endeavour to only use contents whose respective providers use the IP address solely for the purpose of transferring the contents. However, we have no influence on the storage of the IP address by thirdparty providers for statistical purposes. We will inform the users of any such activities we are aware of.


Cookies are small files that make it possible to save specific information related to the user’s access device (PC, smartphone, etc.) on this device. On the one hand, they serve the user by improving the usability of websites (e.g. saving of login data). On the other hand, they capture statistical data on website use which can be analyzed to improve the service. Users can influence the use of cookies. Most browsers come with an option to restrict or completely prevented the storage of cookies. However, it has to be pointed out that the use and in particular the ease of use are limited without cookies.

Many online ad cookies of companies can be managed via the U.S. website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/uk/your-ad-choices/ .

Registration Function

The data entered during registration will be used for purposes of using the service. Users can be informed by e-mail about information relevant to the service or registration, such as changes in the scope of service, expiration of usage rights or technical circumstances. The data collected are visible in the input mask during registration.

Google Analytics

This offer uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses socalled “cookies”, i.e. text files that are stored on the computers of users and enable their website use to be analysed. As a rule, the information generated by the cookie about the users’ website use is transferred to and stored on a Google server in the USA.

If IP anonymisation is activated on this website, however, the users’ IP address is shortened beforehand by Google within member states of the European Union or other contracting states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to and shortened by a Google server in the USA. IP anonymisation is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating the users’ website use, compiling website activity reports and providing further services relating to website and Internet use to the website operator.

The IP address transferred from the users’ browser via Google Analytics will not be associated with any other data held by Google. Users can prevent the installation of cookies by selecting the appropriate setting in their browser software; however, this offer informs the user that they should be aware that in this case they might not be able to use all functions of this website to their full extent. Users can also prevent Google from collecting and processing data generated by the cookie about their website use (incl. their IP address) by downloading and installing a browser plugin.: https://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to browser add-on or within browsers on mobile devices, please click this link, in order to prevent the acquisition by Google Analytics on this website in the future. Here an opt-out cookie is stored on your device. If you delete your cookies, you will need to click this link again.

Use of Facebook Social Plugins

This website uses social plugins (“plugins”) from the social network facebook.com which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identified by one of the Facebook logos (white “f” on blue tile or a “thumbs-up” sign). The list and the look of the Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/.

If you call up one of our internet website pages which has a plugin of this kind, your browser sets up a direct link to the Facebook servers. The content of the plugin is passed by Facebook direct to your browser and integrated by it into the website. This means that we have no influence over the extent of the data which Facebook obtains with the help of this plugin and we therefore inform you according to our information status:

Through integration of the plugin, Facebook obtains the information that you have called up the relevant page on our internet site. If you are logged on to Facebook, Facebook can allocate the visit to your Facebook account. If you interact with the plugin, by using the "Like-it-Button", for example, or by posting a commentary, the information will be given direct to Facebook by your browser and stored there. If you are not a Facebook member, there is still the possibility for Facebook to find out and store your IP address.

For information on the purpose and extent of data capture and the further processing and use of data by Facebook, as well your rights in this regard and turn-off options for the protection of your personal privacy, please refer to the Facebook data protection information: https://en-gb.facebook.com/about/privacy/.

If you are a Facebook member and do not want Facebook to collect data about you via our internet website and to link this with your data stored on Facebook, you need to log off from Facebook before going to our website.

It is also possible to block Facebook-Social-Plugins by using Add-ons for your browser, for example with "Facebook Blocker".

Userlike Live-Chat Software

This website uses Userlike, a live chat software of the company Userlike UG (limited liability). Userlike uses "cookies", text files that are stored on your computer and that allow for personal conversation in the form of a real-time chat on the Site with you. The data collected are not used to personally identify the visitor to this website, and are not combined with personal data about the bearer of the pseudonym.

Cancellation, Changes, Corrections and Updates

The user has the right to obtain information free of charge about the personal data stored on him. In addition, the user has the right to have inaccurate data corrected and his personal data blocked and deleted, as long as there is no legal obligation to retain data.

Cookies make it easier for us to provide you with our services. With the usage of our services you permit us to use cookies.