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TIM Flow
Process Orchestration Platform
People, AI agents and systems orchestrated.
Our software, TIM Flow, orchestrates business processes end to end, connecting people, AI agents, and systems on a single platform. Design and orchestrate workflows, manage AI agents, and access leading AI models. TIM Trusted AI ensures maximum security with 100% data protection, blockchain verification, and a zero-trust approach.
The future of your processes starts here.
From idea to a structured, AI-powered workflow
Depending on the process, the AI independently decides on approvals or provides a well-founded basis for decision-making, including reasoning - for faster and more consistent results.
Initiated externally
Submit request
Grant approval
Rejection to requester
Approval to requester
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Integrated AI Agent
AI-powered scoring evaluates applicant data objectively, an AI avatar conducts the first interview - so only the best-fitting candidates make it through to your team.
Inbound/ Outbound Email
Candidate selected
Decline candidate
Sign contract
Integrated AI Agent
Two independent LLMs analyze each contract in parallel, a third verifies the results - triple-checked instead of a simple review.
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Enter open review points
Request contract draft from partner
Complete contract review
Inform contract partner
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Request further information
Integrated AI Agent
What sets TIM Flow apart
Nahtlos verbunden
Deutsche Bahn
800,000 material master records, one corporation, one process: TIM Flow replaced Deutsche Bahn’s outdated codification database. Today, the solution is used across the entire organization, supports multiple languages as well as read and write access, and eliminates media disruptions. The direct SAP integration runs seamlessly in the background, allowing users to continue working within their familiar workflows without switching between systems.
Processes initiated since going live in 2017
Employees use TIM Flow every day
Tasks completed per year on average
Zollner Elektronik AG
At Zollner, every change request used to involve a flood of documents and meetings. TIM Flow eliminated this complexity by introducing a standardized yet flexible process that has been rolled out globally and provides full traceability across the entire process chain.
Change requests processed per year
Users, 900 of whom are active every day
Languages rolled out internationally
IKB Deutsche Industriebank AG
A proprietary core banking system, strict regulatory requirements, and thousands of individual access permissions previously managed through Excel spreadsheets and emails: IKB transformed its access management with TIM Flow and Adonis, establishing a standardized and guided procedure. Individual case management has become a process that can be audited, traced, and controlled.
Individual access permissions managed automatically
Roles assigned via application forms
Shorter response times for applications
BMW M GmbH
Every BMW M vehicle is unique, featuring special customer requests such as specific types of wood or leather. Previously, Sales, Development, Purchasing, and Controlling worked without a coordinated process, relying on Excel and Access. With TIM Flow, the entire special request process is now flexible, transparent, and fully documented across all departments. The result: less manual coordination and faster responses for customers.
Special requests managed per year
configuration options
Process cycle required to achieve ROI
Frequently asked Questions
Here you’ll find answers to the most important questions about TIM Flow, process orchestration, AI, and integration into your existing system landscape.
What is TIM Flow?
TIM Flow is a process orchestration solution that connects people, AI agents, and systems on a single platform. Whether human-driven processes with targeted human control or fully automated workflows, whether internal or external participants – design, orchestrate, and optimize your business processes end-to-end, from the initial idea to the running workflow.
What sets TIM Flow apart from classic BPM or workflow software?
Classic BPM software quickly reaches its limits: it usually digitizes either only human tasks or only automated workflows involving systems and AI.
TIM Flow rethinks process orchestration and connects three layers – human, system, and AI – on a single platform. For each process, you decide for yourself how strongly each layer is involved: AI takes over where it can lighten the load, while people stay involved exactly where control and decision-making authority are needed.
The result: maximum flexibility. Whether a human-driven process, a fully automated workflow, or an intelligent combination of both – TIM Flow covers every use case. Use the integrated modeling environment or your existing BPMN 2.0 tool as the foundation for your workflows.
Can I work with AI in my workflows?
In TIM Flow, you integrate LLMs seamlessly into your processes. For each process and use case, you choose the right language model and define exactly which process information it may access. The AI’s output flows directly into the rest of the process – with no media breaks. At the same time, all AI decisions remain fully traceable and auditable at all times.
How quickly can I get started with TIM Flow?
Thanks to a no-code approach and ready-made process templates, you can set up your workflow quickly and easily. The exact duration depends on the scope of your particular process – ranging from two hours to a few days.
